Robert has acquired 24 years experience within the Information Services industry; 7 years with a major photographic manufacturer, 17 years with a major telecommunications manufacturer. He has been recognized with several Awards of Merit in the field of customer support and won the 1997 President’s Award for Staff Support for deploying the I.S. Call Management process into a telecommunications manufacturer. Academic achievements for Robert include a Bachelors of Commerce degree from the University of Toronto, Digital Electronics Certification from Humber College and a Tier 1 Project Management Certification from Nortel Networks.
Process Modeling and Project Management are his main areas of expertise and is currently involved in assignments for delivering exemplary customer service within the Telecommunications industry.
